|
|
|
|
|
|
In
the Face of Change:
|
|
|
Laughing,
Crying, and Finally
THRIVING
|
|
|
|
|
|
WOW!
Service Begins as A State of Mind |
|
|
Every
quality organization wants to provide internal and external communication that is nothing less than WOW! This uncommon level of
service, however, is never successfully mandated. Instead, it
radiates from people who have cultivated SERVICE as a quality of
their minds and hearts. This upbeat, funny, and transformative
program ignites the desire to serve by teaching in compelling ways
the power of commitment; the universal needs of every customer; how
to fulfill those needs; and the most important communication skills.
As requested, this program can emphasize serving our internal
customers (teamwork) as well as external customers. |
|
|
|
|
|
|
A
'Tool Box' to Reduce Stress and
|
|
|
Build
Stress Tolerance |
|
|
|
|
|
Difficult,
Angry, and Nasty People: |
|
|
A
Survivor's Manual
|
|
|
|
|
|
Rx
for Energy for the New Millennium: |
|
|
Body,
Mind, and Spirit |
|
|
|
|
|